Spa Policies

Shinkah's Beauty Bar Policies

Table of Contents

1. Booking and Deposits

Deposits: A 50% deposit is required at the time of booking to secure your appointment. Deposits are non-refundable and go toward your service balance. If you cancel, the deposit is non-refundable and non-transferable.

Service Changes: Once a service is booked, it cannot be downgraded. Please read the service descriptions thoroughly.

2. Cancellations and Rescheduling

Cancellation Notice: We require a 24-hour notice for any schedule changes or cancellations. Failure to provide timely notice will result in a charge of 20% of the remaining service total. Repeat cancellations will incur a 100% charge and suspension from future bookings.

Emergency Cancellations: In cases of illness, emergency, or inclement weather, please contact us as soon as possible. We handle these situations on a case-by-case basis and generally do not charge for late cancellations due to these reasons.

Rescheduling: Must be done within 6 weeks of the original appointment. Changes less than 24 hours before the appointment are considered late cancellations and incur a 50% charge of the remaining service total.

3. Late Arrival Policy

Arrival Time: Please arrive 10-15 minutes before your appointment to complete any necessary paperwork.

Late Arrival: If you are more than 10 minutes late, your appointment will be canceled, and you will need to reschedule with a new deposit. Full-service fees apply for shortened sessions due to late arrival.

4. No Call, No Show Policy

Charges: No call, no shows will be charged 100% of the remaining service total. Multiple no shows will result in suspension from future bookings.

5. Services for Minors

Eligibility: Facials and massages are available for ages 13-17 with a parent or guardian's signature. Clients must be 18 or older for intimate waxing and vajacial services.

6. Guest Policy

No Guests: No additional guests, including children, are allowed unless being serviced. Unnotified guests will result in appointment cancellation and forfeiture of your deposit.

7. Post Service Acknowledgement

Client Satisfaction: Once you leave your appointment, you acknowledge that the service was completed to your satisfaction. Follow all post-care instructions for best results.

8. Payment Information

Accepted Payments: We accept credit/debit cards. All sales are final, including product sales. Declined payments will be reattempted for up to 120 days. Overdraft fees are not our responsibility.

Disputes: Payment disputes after services will result in client termination and no future bookings.

9. Massage Therapy & Bodywork

9.1 Scope of Practice

Professional Standards: We adhere to the highest standards set by the Associated Bodywork & Massage Professionals.

Therapist Practices: Manual techniques and adjunctive therapies are used to positively affect your health and well-being.

9.2 Informed Consent

Treatment Plan: Discussed before each session. New clients and those not seen for over a year will sign a consent form.

9.3 Professional Boundaries

Zero Tolerance: Requests for sexual activity will result in immediate termination of the session and reporting to authorities. Clients will not be rescheduled.

9.4 Client Needs and Boundaries

Comfort Adjustments: Adjustments in pressure, temperature, and other preferences can be made upon request.

Draping Policy: Clients will be modestly draped, and only the area being massaged will be undraped.

No Sexual Interaction: Never appropriate between client and therapist.

9.5 Confidentiality and Conversation

Confidentiality: All client visits and conditions are confidential. Conversation during the session is at the client’s discretion.

9.6 Medical Conditions

Health Updates: Keep the therapist informed of any medical treatments and changes in health conditions. For clients undergoing chemo or radiation, a doctor’s note is required.

10. Client Responsibilities

Hygiene and Conduct: No perfumes, scents, or inappropriate behavior. Clients should wear comfortable clothing and keep phones off.

Health Disclosure: Inform the therapist of any medical conditions and control the pressure during the session.